Customer Support at Old Havana Casino: Your Questions Answered

If you find yourself frustrated at all while playing Old Havana because something unpredictable goes wrong, and you have no idea what to do or who to turn to look no further than Old Havana Casin's customer service department. Most reliable casinos offer some kind of customer support, and Old Havana will provide you with customer support whether you're playing on the desktop version of the casino or the instant play version of their casino. Customer support at Old Havana is friendly, and always available. Customer Support is around to assist with all manner of problems, like issues claiming promotions, or issues with downloading the game software.

Customer service is also around to help with all account issues. If you struggle with registration, you can contact someone at customer support and they'll be happy to guide you through the process step by step. Customer support can also assist you with banking issues, and all issues involving withdraws and deposits, along with any glitches or technical issues you might run into.

So, It's Your First Time using Old Havana's Customer Service

From the Old Havana Casino homepage, click the navigation button that says support at the top of the webpage. From there you'll be taken to a webpage. There is a bright green chat now button featuring a small photo of a customer service representative where you can connect to the live chat. Their customer support is accessible 24/7 - that means no matter what hour of the day it is, you'll receive help immediately. It's available every day too, and that includes holidays and weekends! They'll help you downloads your software, make your deposits and redeem your bonuses. The live chat is also accessible at the bottom of every web page, there is a little white bar located at the bottom of the webpage, just click it and it'll open up a small window. If you aren't logged into your account, you'll need to fill out some basic information to speak with anyone. If you're already logged in it should immediately take you to customer support. You'll need to fill out your name, your email and select what department you want to contact. They have customer support, security support and withdraw support.

They also have email support. If you need help with something but it doesn't require instant assistance, don't hesitate to send them an email. Their email is supportohc@contactmainstreet.com and they reply to all emails within 24 hours! It's also likely they'll reply much faster than 24 hours. They also allow you to contact them if their customer service isn't fast and courteous, and will take your complaints into account and ensure they only hire the most qualified, helpful, and friendly individuals.

Rating Their Customer Support

The customer support agents themselves are very knowledgeable on a wide variety of topics, and they really take time and energy to understand your problem and solve it most quickly and effectively. I recommend the live chat if you are looking for quick and easy support, but email support might be best if the matter isn't urgent and there is a lot of detail involved, because then you can take time to write out a full email and include all details so the attentive can solve your issue with all available information given.