Support

At Old Havana Casino, we understand that a smooth, enjoyable gaming experience means knowing help is always just around the corner. Our dedicated support team is ready to assist you around the clock, ensuring your casino journey remains worry-free and fun.

Friendly, Knowledgeable Support Team

Whether you're experiencing an issue with your account, have a query about a transaction, or simply need guidance navigating our games powered by Real Time Gaming, our experienced and approachable support team is eager to help. Committed to providing prompt resolutions, they ensure your concerns are handled quickly and efficiently, allowing you to get back to your favorite games without delay.

Reach Us Easily by Live Chat, Email, or Phone

We offer several convenient ways to get in touch with us, ensuring you always have a friendly voice ready to assist.

Live Chat: Our live chat option connects you instantly with a helpful representative. Typical response time is just seconds, making it ideal for quick questions or immediate concerns.
Email: Prefer explaining your issue in detail? Send us an email at support@oldhavanacasino.eu . Our team typically replies within a few hours, ensuring personalized attention for more detailed inquiries.
Phone Support: For players in the USA and Canada, call our toll-free number at 1-888-222-3098 . Speaking directly with our friendly support agents ensures clear communication and swift solutions.

24/7 Availability – Help Is Always Here

We take pride in our round-the-clock support service, so you're never alone, no matter the hour. Day or night, weekday or holiday, our team is always ready to answer your questions, ensuring that assistance is always just a click or call away.

Quick Answers in Our FAQ Section

For your convenience, we've compiled a comprehensive FAQ and Help Center designed to address common questions instantly. From account management to payment methods such as ACH, Visa, MasterCard, Neteller, and more, you'll find easy-to-follow answers that can quickly resolve many common inquiries.

Your satisfaction and peace of mind are our top priorities. At Old Havana Casino, we're always available to ensure your gaming experience is smooth, enjoyable, and hassle-free.