Cookie Policy

Effective date: October 2, 2026

Cookies help Old Havana Casino remember who you are, keep your account secure, and deliver a faster, more personalized play experience. This cookie policy explains what cookies are, how we use them, the types you may encounter, how to manage your preferences, and where to send questions about privacy.

What cookies are and why they matter

Cookies are small text files placed on your device by your browser when you visit a website. They do not run programs or carry viruses. Cookies make routine actions faster and safer—like keeping you logged in, remembering language and display preferences, and helping our platform deliver secure, legal gaming in your state.

We use cookies to:

• Enable basic site functions, like authentication and shopping-cart or cashier sessions.
• Improve site performance and reliability, so pages load faster and gameplay stays smooth.
• Support security checks that help protect accounts, payments, and fair play.
• Measure how visitors use the site so we can improve features, promotions, and mobile compatibility.
• Deliver relevant offers and advertising when you opt in.

For an overview of our broader privacy practices, see our Privacy Policy.

Types of cookies you may see and the player benefits

We group cookies by purpose so you can understand how each helps your experience.

Essential cookies

• What they do: Keep you logged in, secure your session, and make the cashier and gameplay possible.
• Player benefit: Without these, you may not be able to place bets, access account features, or complete deposits and withdrawals.

Functional cookies

• What they do: Remember your language, display settings, and chat preferences.
• Player benefit: Faster navigation and a personalized interface on desktop and mobile.

Performance and analytics cookies

• What they do: Help us count visits, measure page speed, and see how players use games and promotions.
• Player benefit: Better game selection, quicker load times, and improved tournament and bonus tracking.

Marketing and advertising cookies

• What they do: Make ads and promotional messages more relevant across devices, and measure ad campaign performance.
• Player benefit: You see offers that match your interests and activity, while having the choice to opt out.

Session vs persistent cookies

• Session cookies expire when you close your browser. They support single visits, like a single game session.
• Persistent cookies remain on your device for a set period to remember preferences between visits.

Examples you might recognize include authentication cookies, analytics identifiers, and preference cookies such as "PHPSESSID" or "_ga", depending on your browser.

Third parties and external cookies

We work with trusted third parties who may place cookies while you use our site. These can include:

• Analytics providers that help us understand site performance.
• Payment processors that facilitate secure deposits and withdrawals.
• Advertising and affiliate partners that deliver and measure marketing.
• Game suppliers and live dealer providers that ensure gameplay integration.

Third parties set their own cookies and have their own privacy practices. We do not control the content of their cookies. If you want to manage or opt out of third-party cookies, adjust your browser settings or follow the opt-out links provided by those third parties.

Consent and how you can change it

When you first visit, we ask for consent to set non-essential cookies via a cookie banner. You can accept all cookies, decline non-essential cookies, or customize your preferences. Essential cookies are always necessary for the site to function and do not require consent.

You can withdraw or change consent at any time by:

• Using the cookie settings link in the site footer or cookie banner.
• Clearing cookies from your browser, or changing your browser’s cookie settings (instructions below). Withdrawing consent for non-essential cookies may reduce personalization, limit advertising relevance, and affect certain promotional tracking.

How to manage, disable, or delete cookies in common browsers

Changing cookie settings is done through your browser or device. Below are quick paths; menu names may vary by version.

• Google Chrome: Settings > Privacy and security > Cookies and other site data.
• Safari (Mac and iOS): Preferences > Privacy, or Settings > Safari > Privacy & Security on iPhone and iPad.
• Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data.
• Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data.
• Opera: Settings > Advanced > Privacy & security > Cookies and other site data.

If you disable cookies, remember that essential features like signing in, saving payment settings, and some promotions may not work properly. For mobile apps, clearing app data or reinstalling can remove stored cookies and related data.

How cookie choices affect your account, bonuses, and promotions

Cookie settings can influence how we verify eligibility for bonuses, track claim periods, and display time-limited offers. For example, disabling tracking cookies may prevent us from recognizing opt-ins for time-limited promotions, and could make it harder to resolve disputes about bonus claims. Our bonus and promotional programs remain governed by our Terms and Conditions; please review those rules for specific eligibility and wagering requirements. You can find our terms at /terms.

Security, storage, and retention

We store cookie data in a way designed to protect your privacy and security. Retention periods vary by cookie type—session cookies disappear at session end, persistent cookies expire after set periods, and some third-party cookies may remain longer. We do not use cookies to collect sensitive financial details or passwords; those are handled securely through our payment systems.

Policy updates

We may update this cookie policy to reflect changes in technology, regulations, or our services. When we do, we will post the revised policy here and update the effective date at the top. Significant changes will be communicated through the site, and we will request consent again if required by law.

Questions or privacy requests

If you have questions about this cookie policy, want to change your cookie preferences, or have a privacy-related request, contact our support team:

• Live chat: available on-site for immediate help.
• Email: support@oldhavanacasino.eu
• Phone: Toll Free United States and Canada: 1-888-222-3098

You can also read our full Privacy Policy or review the Old Havana Casino review for more information about our platform and services.

Thank you for taking a moment to manage your cookie preferences. Clear, informed choices help us deliver a safer, faster, and more relevant experience while keeping your account secure.