Your privacy as a Old Havana Casino patron is always assured.
Web Traffic Information / CookiesOur site logs Internet IP addresses automatically to verify the nationality of patrons. This protects all patrons as there are a number of countries that are restricted from online gaming. Upon login, the site employs cookies (small pieces of information stored by your browser on your hard drive) to remember you as you visit pages on Old Havana Casino so that you don't have to re-enter your login information continually. Once you close your browser, the cookies are permanently disabled. In any case, cookies do not contain any personally identifiable information.
Account InformationRequired information for establishing an account includes: Name, address, tel., login (Min. 3 caracters/ Max. 16 caracters) password (customer-determined), e-mail address, and the applicable payment information. This information is asked for in order to:
- Verify user identity.
- Protect both the players and our operations from fraud.
- Comply with legal requirements.
WinningsThe strict confidentiality of each user's winnings and cash-outs is a primary consideration of Old Havana Casino. It is up to you to determine whether or not to report these winnings to the appropriate authorities.
SecurityWe use the most cutting-edge methods to ensure that your information remains secure with us. All information is transferred through proven encryption technologies and, once stored on our servers, all data is maintained with the latest Firewall technologies available. Both our web site and software employ all available means to maintain the accuracy and privacy of data and to protect the data from being abused and/or lost. If you have any other questions or concerns, Please do not hesitate to contact our Customer Support center at any time - 24 hours a day, 7 days a week - with any questions regarding the security of Old Havana Casino transactions.
Our Customer Service representatives have been trained to assist you with all questions/concerns.
All credit card transactions are processed in 128k bit SSL encryption standard.