Age Requirements

October 25, 2026 — Old Havana Casino has tightened its age-verification and account-eligibility policies to align with state gambling laws and to protect players. The platform now enforces minimum-age requirements through stronger geolocation checks and updated know-your-customer procedures. If you plan to play for real money or claim bonuses, make sure your account is fully verified before you deposit or opt in.

For most regulated markets where real-money online casino play is permitted, the minimum age is 21. Old Havana will also apply the age limit required by your state of residence. That means in states where local law permits 18-year-olds to access certain gambling products, the casino will follow those specific limits after confirming your location and identity.

Why stronger age verification matters now

Stricter checks protect minors and keep regulated play clean and legal. They also reduce fraud, speed up withdrawals for verified accounts, and ensure promotions are only given to eligible players. With clearer rules in place, players face fewer delays when cashing out or using bonuses—because compliance steps were completed at signup rather than at payout.

Old Havana’s updates reflect broader industry moves toward real-time geolocation and faster identity checks, so you’ll see fewer surprises when you withdraw winnings or use a bonus code.

How Old Havana verifies your age and identity

Verification typically requires:

• A government-issued photo ID, such as a driver’s license or passport.
• A selfie or live verification to match the photo ID.
• Proof of address for some payment or withdrawal requests.

Expect document review to take up to 72 hours, though many accounts are cleared faster. If verification fails, account access and bonus eligibility will be suspended until the issue is resolved.

If you need help, contact Old Havana Casino support by email at support@oldhavanacasino.eu or call Toll Free United States and Canada: 1-888-222-3098.

How age rules affect bonuses and promotions

All promotional offers require an eligible, verified account to claim real-money rewards. Examples of current offers and their verification-sensitive rules include:

• $50 No Deposit Bonus — code HAVANA50FREE, $50 free chip, 70x wagering, valid 30 days from claim. Max cashout rules apply.
• 250% Welcome Bonus — code WELCOME250, up to $1,250 match, 40x wagering on deposit plus bonus, minimum deposit $25, valid 7 days.
• 50 Free Spins — code SPINHAVANA, 50 spins, 30x wagering on winnings, minimum deposit $20, valid 7 days.
• Weekend Reload — code WEEKENDRELOAD, 100% up to $500, 35x wagering, available Friday to Sunday, minimum deposit $30.
• Loyalty Free Chip — code LOYALTYCHIP, $25 free chip, 50x wagering, valid 14 days.

All offers are subject to full terms and conditions, including maximum cashout limits and game eligibility. Promotions are non-transferable and require an account that passes age and identity checks; bonus funds are usually non-sticky and become withdrawable after wagering requirements are met.

For a game example that often qualifies for free-spin play, see Epic Holiday Party Slots: /epic-holiday-party-slots.

What you should do now

• Confirm your state law for online casino play and ensure you meet the minimum age where you live.
• Prepare clear copies of your ID and proof of address before registering or depositing.
• Enter bonus codes exactly as provided and read the full terms for wagering, validity periods, and max-cashout rules.
• Use supported payment methods on file to avoid withdrawal delays—Old Havana accepts ACH, American Express, Bank Transfer, InstaDebit, MasterCard, Money Order, Neteller, and Visa.
• If verification is delayed, reach out to support early to avoid missing limited-time promotions.

Responsible play and next steps

Age verification is part of responsible-gaming safeguards that keep wagering fair and lawful. Old Havana’s updated checks aim to protect younger people, help prevent fraud, and make sure legitimate players can claim bonuses and withdraw winnings with fewer interruptions.

If you have questions about the verification process, bonus eligibility, or account status, contact support by email at support@oldhavanacasino.eu or call Toll Free United States and Canada: 1-888-222-3098. Always review the casino’s terms and conditions before claiming any promotion, and only wager what you can afford.